What information do we collect?
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Information collected includes your name, image, organisation details, email address, mailing address, phone number, credit card information, information about your circumstances, and information about the matter you are seeking assistance with. We may collect these types of personal information directly from you, from third parties or from publicly available data.
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The following information may also be stored:

• any information that you have submitted in an enquiry to us or any other communications with our website,

• details of products and services we have provided to you and/or that you have enquired about, and our response to you, 

• your response to any survey or feedback form, 

• information about your access and use of our website, including through the use of Internet cookies, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider,

• additional personal information that you provide to us, directly or indirectly, through your use of our website, associated applications, associated social media platforms and/or accounts from which you permit us to collect information, and

• any other personal information requested by us and/or provided by you or a third party.

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Any sensitive personal information will not be collected without written consent, and only where reasonably required.
 
You may nominate to visit our site anonymously. If you elect to remain anonymous, this may limit the range of services and advice Governology will be able to provide.
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What Do We Use Your Information For?
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Information collected is used to inform our advice to you, personalise your browsing experience, improve our services based on feedback, process transactions and/or administer any contest, promotion or survey.
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We also use the information to:

• enable you to access and use our Site, associated applications and associated social media platforms,

• to contact and communicate with you,

• for internal record keeping and administrative purposes,

• for consideration by our professional advisers and consultants, including lawyers,

• for analytics, market research and business development, including to operate and improve our website and associated social media platforms, and

• to offer additional benefits to you.

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The email address you provide may be used to send you information and updates pertaining to your enquiry, in addition to receiving occasional company news, updates, related product or service information, etc.
 
If at any time you would like to unsubscribe from future communications, please contact info@governology.org and we will remove you from the mailing list. 
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Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
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How Do We Protect Your Information?
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Governology collects information in a manner compliant with the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth) (Privacy Act), where it applies to our organisation.
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To the extent required by law, this Privacy Policy will also comply with the Data Protection Act 2018 (UK).
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All sensitive/credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database. Access to this information is restricted to those authorised with special access rights to such systems and all information will be kept confidential.
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After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
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Sensitive information pertaining to racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information is not collected by Governology.
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Information collected by Governology will be retained for no longer than is reasonably necessary or otherwise as required by legislation. Information may continue to be retained for a period of time after you opt-out or unsubscribe from communications.
 
Do We Use Cookies?
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Yes (if you allow). Cookies enable the sites or service providers systems to recognise your browser and capture and remember certain information.
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We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
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Do We Disclose Any Information To Outside Parties?
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We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. 
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However, we may disclose information to trusted third parties who will maintain confidentiality. These third parties assist us in operating our website, conducting our business, or servicing you. Third parties may include the following:

• our employees, contractors and/or related entities who are located globally,

• our existing or potential agents or business partners,

• sponsors or promoters of any competition we run,

• anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred,

• credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you,

• courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights,

• third parties to collect and process data, such as Google Analytics or other relevant businesses. 

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The third parties to whom we disclose personal information may be located in other countries including the United Kingdom (UK).
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In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
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We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
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We also acknowledge the duty of confidentiality owed by legal practitioners.
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Global Distribution of Information
We may transfer personal data between our offices around the world to enable us to provide services and operate our business.
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We cannot guarantee the security of any information that is transmitted to or by us over the internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
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Third Party External Links
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Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. We encourage you to read the privacy policies of these third parties before providing any sensitive or personal information.
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Online Privacy Policy
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This privacy policy applies only to information collected through our website and not to information collected offline.
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Your Consent
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By using our site, you consent to our Privacy Policy.
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Changes To Our Privacy Policy
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We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
 
Unless consent is explicitly withdrawn in writing you will be deemed to have accepted any amendments to the Privacy Policy.
 
This policy was last modified on 30 July 2025.
 
Access To Information
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Individuals may request access to their personal information pursuant to the Privacy Act. Information pertaining to corporate entities such as businesses, firms or trusts is not intended to be classified as personal information.
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Governology retains discretion to provide access to the information requested and may instead provide written justification outlining the reasons for refusal of access.
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Contacting Us
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If there are any questions or complaints regarding this privacy policy, you may contact us using the information below:
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Governology
PO Box 4943
SWINDON
SN2 9PG
United Kingdom
info@governology.org 
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Governology
PO Box 525
Willoughby NSW 2068
Australia
info@governology.org

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